Support

How can we help?

Answers to common questions, and a way to reach us.

How do I play?

Drag a piece from the tray onto the board. Fill a whole row or column to clear it. Each square you clear uncovers part of the painting hidden underneath. The game ends when none of your pieces fit, but your painting keeps everything you’ve uncovered.

How do I turn a piece?

Tap it. Each tap turns the piece a quarter turn. A small ↻ badge appears on pieces that only fit after turning.

What are the golden blocks?

Golden blocks match any colour. A cleared line whose blocks are all one colour scores a Bouquet ×2, and golden blocks count as that colour.

Why is the painting a pencil sketch?

Later paintings bloom in two passes: clearing a square the first time draws the sketch, and clearing it again adds the colour.

Can I undo a move?

Yes, once per game. Tap Undo by the tray right after a move, or “Undo last move” when the board fills up.

What does “Watch to make room” do?

When the board is full you can choose to watch a short video. Afterwards the busiest area of the board is cleared and you get small pieces to keep going. It’s always optional, once per game.

I bought Remove Ads on another device

Open Settings in the game and tap Restore purchases. Use the same Apple ID you bought it with.

Will I lose my progress if I close the app?

No. The game in progress, your scores and your gallery are saved on your phone. Deleting the app deletes them.

Can I change my ad privacy choices?

Yes. In the game open Settings → Privacy choices (shown where it applies), or in iOS Settings → Privacy & Security → Tracking. See the privacy policy.

Still stuck?

Email hello@canvasblocks.com. Tell us your iPhone model and the app version (shown at the bottom of Settings in the game) and we’ll get back to you.